Introducing CxEngage™

Simple. Smart. Agile.

Harness the power of a true cloud contact center platform

LiveOps Cloud drastically reduces the complexity and frustration associated with multiple legacy tools and delivers greater insights into your data and performance than ever before possible. And with the industry's most massively open API architecture you can effortlessly integrate with existing systems and instantly scale to meet demand, without sacrificing performance, reliability, or security.

Enterprise Class – No Matter Your Size

Small shop to Global enterprise, LiveOps Cloud puts you in command of the customer experience with a smart, powerful, and highly reliable contact center platform.

One Platform

Own less. Command more.

Omnichannel engagement in a single pane of glass and an API first architecture simplifies engagement for all stakeholders and unifies your favorite applications into a single and powerful tool stack.

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True Cloud

No Baggage. No Constraints.

Whether you're adding new customers, agents, channels, locations, or facing an unanticipated burst – scale and adapt your resources to always align with demand wherever, whenever, while paying only for what you use.

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Operational Advantage

Cutting Edge Tech. Next Gen Ops.

Leverage the best available technology to drive competitive advantage and enterprise value through streamlined systems, processes, and expenses – all while aligning departments and stakeholders to your topline business initiatives.

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Informed Outcomes

Enlightened Performance.

Make better decisions and drive predictable, repeatable results with easy access to actionable real-time data and historical statistics, key performance indicators, and business analytics.

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How much can a cloud contact center save you?

Calculate your cost savings when you invest in the right tools.

  • Improve agent productivity
  • Reduce agent attrition
  • Increase customer lifetime value

Building a happier world, one experience at a time